Collector
Job Description
Responsible for performing collection activities associated with various delinquent customer accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, home equity lines of credit, overdrawn shares and overlimit VISA credit and debit cards. Reviews delinquent and problem accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union's professional image is maintained.
Qualifications
High school graduate or equivalent.
Knowledge of collection procedures and related laws and regulations preferred.
Understanding of Credit Union loan products and policies. Familiar with default and enforcement clauses.
Previous collection experience with full-service financial institution helpful.
Excellent communication, telephone, and public relations skills.
Ability to work well in stressful situations.Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for performing collection activities associated with various delinquent customer accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, home equity lines of credit, overdrawn shares and overlimit VISA credit and debit cards. Reviews delinquent and problem accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union's professional image is maintained.
Qualifications
High school graduate or equivalent.
Knowledge of collection procedures and related laws and regulations preferred.
Understanding of Credit Union loan products and policies. Familiar with default and enforcement clauses.
Previous collection experience with full-service financial institution helpful.
Excellent communication, telephone, and public relations skills.
Ability to work well in stressful situations.Estimated Salary: $20 to $28 per hour based on qualifications.
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