Industrial Customer Service/Counter Sales

Headquartered out of Boise, Idaho, Norco is the nations largest privately owned welding, safety, medical and gas supplier, currently operating over 55 branches in Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming. For over 60 years, our motto has been the same: "Serving You Better." People are the key to our employment philosophy, which is why we are committed to hiring the strongest, fastest and smartest people. To do so, we are committed to employee development, career opportunity, and other incentives. We strive to capture the enlightened self interest of all our employees.
Norco, Inc is seeking an Industrial Customer Service Representative to work in our Ogden, UT store. Ideal candidate will have good background with computers, be an energetic, motivated, self-starter with excellent customer service skills. Excellent communication, organizational and time management skills are also required. The primary responsibilities of the Industrial Customer Service Representative will include:
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Sell welding and safety products and services to customers
Process customer orders and accurately input into the computer
Research products needed for customer special applications
Research and expedite customer back orders
Follow up on customer orders not processed correctly and remedy situation
Communicate with Purchasing Department regarding any special order needs
Issue product sales quotes to customers
Previous experience with welding and/or safety equipment & supplies is preferred. This is an excellent opportunity for a driven individual.
Competitive compensation/benefit package, including: 401(k), profit sharing, medical, dental, vision, and life insurance, tuition reimbursement, paid vacations & holidays.
Ability to perform multiple tasks
Ability to accurately enter data into computer
Ability to frequently lift up to 50 lbs.
Ability to occasionally lift up to 100 lbs.
Perform tasks requiring manual dexterity (i.e. processing paperwork, filing, stapling, sorting,
Excellent verbal and written communication skills
Excellent customer service skills
In-depth knowledge of welding and safety products and services
Basic working knowledge of how welders, regulators and cutting equipment operate
Applicants seeking opportunity with fast-growing, established regional company may fill out application and take pre-employment screening test at: NORCO, 1784 West 2900 South, Ogden, UT 84401. EEO/AA

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