FT- Customer Service Representative
Ogden, UT Ogden, UT Full-time Full-time $15.
13 - $22.
70 an hour $15.
13 - $22.
70 an hour 1 day ago 1 day ago 1 day ago CUSTOMER SERVICE REPRESENTATIVE - FISCAL OPERATIONS DIVISION Department:
Management Services Division:
Fiscal Operations Pay Grade:
GRADE 02; $31, 477.
96 - $47,216.
95 Annual Salary ($15.
13 - $22.
70 Hourly rate) FLSA Status:
Non-Exempt, Full-Time, Eligible for Benefits GENERAL PURPOSE OF THE CUSTOMER SERVICE REPRESENTATIVE This position performs a variety of routine clerical accounting duties, including processing payments, preparing bank deposits, and responding to customer complaints and inquiries.
Receives general supervision from management staff.
CUSTOMER SERVICE REPRESENTATIVE -ESSENTIAL JOB FUNCTIONS Interact with customers by phone, in person, and electronically to answer questions, maintain billing information, explain policies and procedures, and provide customer service communications.
Record payment arrangements; work with customers in the collection process.
Troubleshoot customer accounts.
Investigate accounts for illegal usage.
, Track and monitor customer accounts shut off for non-payment.
Batch entry and reconciliation of payments.
Perform other clerical duties to support the functions of the department to which assigned.
Enter data from various sources; input corrections and updates; verify data for accuracy and completeness; file documentation.
Assist in the compilation of reports.
Operate a variety of modern office equipment including computers and copiers.
Retrieve, sort, and distribute incoming and outgoing correspondence.
Participate in safety and risk management activities; take action to reduce liability to the city.
Attendance and punctuality are essential functions of this position.
Employee is required to work as a team and frequently meet with co-workers and supervisors; employee is required to communicate in-person with the public during office hours; employee is required to use on-site equipment.
OGDEN CITY BENEFITS Language Pay Longevity Pay Holidays Sick, Vacation, and Comp Time Leave Medical and Dental EAP- Employee Assistance Program Life Insurance Long-Term Disability Employee Loan Program- Computer, Bike & Exercise equipment loans when available Wellness Program Tuition Reimbursement FULL JOB DESCRIPTON ATTACHED AS PDF.
Estimated Salary: $20 to $28 per hour based on qualifications.
13 - $22.
70 an hour $15.
13 - $22.
70 an hour 1 day ago 1 day ago 1 day ago CUSTOMER SERVICE REPRESENTATIVE - FISCAL OPERATIONS DIVISION Department:
Management Services Division:
Fiscal Operations Pay Grade:
GRADE 02; $31, 477.
96 - $47,216.
95 Annual Salary ($15.
13 - $22.
70 Hourly rate) FLSA Status:
Non-Exempt, Full-Time, Eligible for Benefits GENERAL PURPOSE OF THE CUSTOMER SERVICE REPRESENTATIVE This position performs a variety of routine clerical accounting duties, including processing payments, preparing bank deposits, and responding to customer complaints and inquiries.
Receives general supervision from management staff.
CUSTOMER SERVICE REPRESENTATIVE -ESSENTIAL JOB FUNCTIONS Interact with customers by phone, in person, and electronically to answer questions, maintain billing information, explain policies and procedures, and provide customer service communications.
Record payment arrangements; work with customers in the collection process.
Troubleshoot customer accounts.
Investigate accounts for illegal usage.
, Track and monitor customer accounts shut off for non-payment.
Batch entry and reconciliation of payments.
Perform other clerical duties to support the functions of the department to which assigned.
Enter data from various sources; input corrections and updates; verify data for accuracy and completeness; file documentation.
Assist in the compilation of reports.
Operate a variety of modern office equipment including computers and copiers.
Retrieve, sort, and distribute incoming and outgoing correspondence.
Participate in safety and risk management activities; take action to reduce liability to the city.
Attendance and punctuality are essential functions of this position.
Employee is required to work as a team and frequently meet with co-workers and supervisors; employee is required to communicate in-person with the public during office hours; employee is required to use on-site equipment.
OGDEN CITY BENEFITS Language Pay Longevity Pay Holidays Sick, Vacation, and Comp Time Leave Medical and Dental EAP- Employee Assistance Program Life Insurance Long-Term Disability Employee Loan Program- Computer, Bike & Exercise equipment loans when available Wellness Program Tuition Reimbursement FULL JOB DESCRIPTON ATTACHED AS PDF.
Estimated Salary: $20 to $28 per hour based on qualifications.
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