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Technical Support/Customer Care Professional PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS Assist users and Tier 1 agents with technical issues through email, chat and phone support Follow approved client workflows in responding to customer inquires Work with Tier 3 to resolve or properly close tickets Update knowledge bases and process documents as needed Diagnose and provide path to resolving inquiries Provide excellent customer service and analyze problems effectively at all times Work with confidential customer information Problem. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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